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Nobody wants to have his or her personal information sold or misused.
We do not give, exchange, trade, or sell your information to anyone.
What information do we collect?
The information we learn from customers helps us enhance and personalize the Website and the services we offer. We gather the following types of information:
Information You Give Us: We receive and store any information you enter on our Websites or give in any other way (e.g., by telephone). This may include information you provide when you register as a member (either directly or through Facebook), engage in transactions, search, contact customer service, or participate in contests, promotions, surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions or other aspects or services offered by us. As a result, you may be supplying us with information such as your name, address, and phone numbers; and other billing information; people to whom purchases have been shipped, including addresses and phone number; names and e-mail addresses of friends and possible referrals and other people. Please note for online payments santaclauz.in does not ask for or capture any information pertaining to your credit/debit cards or information about your internet banking account. All online payment transactions are done at the payment gateway site (we use more than one payment gateway). The payment gateways that we have tied up with are affiliated with established banking institutions and follow guidelines that are published and monitored by the Reserve Bank of India.
Automatic Information: We automatically receive and store certain types of information whenever you interact with us. For example, as most websites do, we use “cookies,” and we obtain certain types of information when your web browser accesses the Websites. This information is compiled and analyzed on both a personal and an aggregated basis, and it may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you will go to next, what browser you are using, and your Internet Protocol (“IP”) address. Other examples of automatic information we may collect are purchase history, products viewed or searched for, visits to certain pages, page interaction information and the phone number you used to call us. We associate the information we store in cookies to personally identifiable information you submit while on our site.
Information Provided by Third Parties: We may obtain certain information of customers from third parties. This may include updated delivery or address information from carriers and information (including name and email addresses) of possible referrals from customers.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service- your information helps us to more effectively respond to your customer service requests and support needs
- To send periodic emails- The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via secure socket layer (ssl) technology and then encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
We use small text files called “cookies” that provide non-personally identifiable information to us regarding the visitors to the Websites. In addition to the URL and IP addresses of our visitors, cookies may gather the date and time of all visits to our Websites. We may also track the pages of our Websites that users viewed during their visit, or track search terms entered on our Websites by that visitor. This helps us keep track of the number of visitors to our Websites and allows us to gauge the areas that are of the most interest to our visitors.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. owever, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.